Poo Pickers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website poopickers.ca, use our services, or interact with our advertising.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information, including but not limited to:
Personal Information
Name
Email address
Phone number
Service address
Billing or payment information (processed securely by third-party providers)
Any information you voluntarily submit through forms, emails, or phone calls
Non-Personal Information
IP address
Browser type and version
Device type
Pages visited and time spent on the website
Referring URLs
2. How We Use Your Information
We use the information we collect for purposes including:
Providing and managing dog waste removal services
Responding to inquiries and customer support requests
Processing payments and subscriptions
Improving our website and services
Sending service-related communications (confirmations, reminders, updates)
Marketing and advertising purposes, including paid advertising campaigns
Complying with legal obligations
3. Advertising and Tracking Technologies
We use third-party advertising and analytics tools, which may include:
Google Ads
Meta (Facebook and Instagram) Advertising
Google Analytics
Conversion tracking pixels and cookies
These tools may collect information about your interactions with our website, including visits, clicks, and form submissions, to help us measure ad performance and deliver relevant advertisements.
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
4. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
Payment processors
Website hosting providers
Marketing and advertising platforms
Analytics service providers
Legal or regulatory authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
7. Your Rights (Canada – PIPEDA)
You have the right to:
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Poo Pickers
Email: info@poopickers.ca
Website: https://poopickers.ca